C3el
AISR NOC Technician
Hill AFB, UT. Posted 8 months ago
The role
This professional will support DISA-provided GIG capabilities in a 24x7 Global Network Support Center. The role involves monitoring network events, performing fault analysis, and restoring network services.
What you will do
- Create and update tickets.
- Monitor network events and element management failures in real-time.
- Analyze alarms and provide detailed analyses for resolution.
- Identify fault conditions, impacts, and root causes.
- Coordinate correction of fault situations.
- Notify necessary points of contacts for network incidents.
- Diagnose and troubleshoot to isolate faults.
- Identify failed network elements including systems, hardware, software, circuits, or facilities.
- Correct or replace faulty network elements.
- Restore networks and service to full operation.
Required qualifications
- U.S. Citizenship.
- Active, in-scope US Government issued Secret clearance.
- 2+ yrs of relevant technical experience.
- Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
- Ability to work in a 24/7 shift work environment.
- Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
- Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, ATM, Promina, CISCO, MSPP, Optical Switching.
- General understanding of network topologies, both transport and IP.
- High School diploma or equivalent.
Nice to have
- Prior Military experience or experience working as a contractor in a Government environment
- Network+, CCNA, CCENT, JNCIA, or CCNP certifications
Before you apply
- U.S. Citizenship is required.
- Must have an active, in-scope US Government issued Secret clearance.
About the company
C3EL is seeking a cleared professional to support the Defense Information Systems Agency (DISA) mission at Hill AFB.