Missile Defense Agency (MDA) NOC Technician

Scott AFB, IL. Posted 7 months ago

The role

This professional will support DISA-provided GIG capabilities in a 24x7 Global Network Support Center. The role involves monitoring network events, performing fault analysis, and restoring network services within the Missile Defense Agency Operations Support Cell.

What you will do

Create and update tickets.
Monitor network events and element management failures in real-time.
Analyze alarms and provide detailed analyses for resolution.
Identify fault conditions, impacts, and root causes.
Coordinate correction of fault situations.
Notify necessary points of contacts for network incidents.
Diagnose and troubleshoot to isolate faults in systems, hardware, software, circuits, or facilities.
Correct or replace faulty network elements.
Restore networks and service to full operation.
Conduct reroute and normalization of services and circuits due to outages.

Required qualifications

U.S. Citizenship.
Active, in-scope US Government issued Secret clearance.
2+ yrs of relevant technical experience.
Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
Ability to work in a 24/7 shift work environment.
Travel up to 10%.
Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, ATM, Promina, CISCO, MSPP, Optical Switching.
General understanding of network topologies, both transport and IP.
High School diploma or equivalent.

Nice to have

Prior Military experience or experience working as a contractor in a Government environment
Network+, CCNA, CCENT, JNCIA, or CCNP certifications

About the company

C3EL is seeking a cleared professional to support the Defense Information Systems Agency (DISA) mission at Scott AFB.