Retail Assistant General Manager

The role

You will support the General Manager in daily store operations, including scheduling, compliance, and sales execution. You will also coach team members and oversee cash and inventory controls.

What you will do

• Support the General Manager in all aspects of daily store operations, including scheduling, compliance, and sales execution.
• Serve as acting GM during absences.
• Lead daily briefings, coach staff, and maintain operational standards.
• Oversee cash and inventory controls.
• Drive visual merchandising, online/kiosk menu accuracy, and in-store promotions.
• Coach and develop team members through daily feedback, performance management, and leadership mentoring.
• Collaborate with corporate partners in HR, marketing, and procurement.
• Handle escalated customer concerns.

Required qualifications

• Confident and accountable retail leader
• Strong work ethic
• High attention to detail
• Competitive and performance-driven
• Adaptable and tech-savvy
• Coach and mentor
• Calm under pressure
• Excellent judgment and problem-solving skills

Benefits

• Employee discount includes 50% off smokable cannabis products
• Health, Dental and Vision insurance
• Employee Assistance Program (EAP)
• Employee Discount Program offering exclusive discounts from top national retailers
• Paid Sick Leave (PSL) and Personal Time Off (PTO)
• Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day

About the company

Cannabis & Glass is the largest recreational dispensary chain in Eastern Washington and Oregon. They offer cannabis products through locations in North Spokane, Spokane Valley, Liberty Lake, and Ontario.