Retail Assistant Manager

The role

You will support the General Manager in running daily store operations including inventory control, cash handling, compliance, visual merchandising, and staff training. You will lead shifts of up to 25 employees and handle escalated customer issues in a high-volume store.

What you will do

• Lead daily operations on assigned shifts
• Supervise up to 25 employees per shift
• Manage and reconcile cash operations
• Run inventory control end to end
• Coach employees to meet service standards and sales goals
• Resolve escalated customer concerns
• Execute promotions and merchandising plans
• Manage the customer queue and support budtending
• Facilitate new hire training and policy updates
• Complete EOD, cash, and labor cost reporting

Required qualifications

• Minimum 21 years of age
• 2+ years of leadership experience in retail or hospitality
• Experience supervising a team of up to 25 employees per shift
• Familiarity with POS, kiosk, or order management systems
• Experience with reporting and tracking sales and performance metrics
• Ability to work flexible hours including openings, closings, evenings, weekends, and holidays
• Ability to report to work fit for duty and unimpaired
• Regularly lift 25 pounds and occasionally lift up to 50 pounds
• Stand for up to 8 hours per shift
• Use a ladder to service displays, products, or ceiling lights
• Stoop, kneel, and move throughout the store

Nice to have

• Experience in licensed cannabis retail or another regulated category such as liquor, tobacco, or pharmacy
• Experience with cash reconciliation and inventory audits

Benefits

• Health, Dental, and Vision insurance
• Company-paid life insurance
• 401k
• Employee discount
• Free Employee Assistance Program (EAP)
• Employee Discount Program offering exclusive discounts from top national retailers
• Paid Sick Leave (PSL)
• Personal Time Off (PTO)

Before you apply

• Successful completion of a background check conducted by a third-party consumer reporting agency
• Obtain and maintain any credential required by the state in which you will work

About the company

Cannabis & Glass is the largest recreational dispensary chain in Eastern Washington and Oregon. They offer the region's best cannabis prices and widest selection.