Devices & IOT Field Engineering Manager (Americas)

The role

You will lead a regionally-focused team of Field engineers in Presales and Professional Services. You will help customers with solution architecture, design, and delivery for embedded Linux.

What you will do

• Leading and developing a team of Field engineers in Presales and Professional Services
• Planning and driving progress on agreed goals and projects
• Partnering with the leadership team
• Developing and championing engineering excellence and organisational practices
• Coaching, mentoring, and offering career development feedback
• Solving customer problems by promoting technologies and being a trusted advisor
• Identifying and measuring team health indicators
• Implementing disciplined engineering processes
• Representing your team and product to stakeholders, partners, and customers
• Providing market feedback to Product and Engineering teams

Required qualifications

• Exceptional academic track record from both high school and university
• Undergraduate degree in Computer Science or a compelling narrative about your alternative chosen path
• Extensive embedded Linux experience - Yocto or other
• Ability to manage a small team
• Experience with customer engagements
• Professional written and spoken English
• Excellent interpersonal skills, curiosity, flexibility, and accountability
• Result-oriented, with a personal drive to meet commitments
• An ability to communicate the business benefits of technology
• An humble learner and quick study
• Ability to travel internationally twice a year for company events up to two weeks long

Nice to have

• Extensive Linux experience - Debian or Ubuntu preferred
• RTOS experience
• Additional languages (both the programming and human kinds)
• Previous experience working in a remote-first, diverse, distributed company

Benefits

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events

About the company

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. The company publishes Ubuntu and is a pioneer of global distributed collaboration.