Technical Author (multiple roles and seniority levels)

The role

Technical Authors lead documentation efforts for engineering, business operations, or other teams. You will create and maintain software documentation and collaborate with colleagues to define documentation excellence.

What you will do

• Create, maintain and improve software and other documentation
• Work with team members to help them make effective documentation contributions
• Influence the development of Canonical products and services
• Engage with user communities to ensure documentation meets their needs
• Encourage and support community engagement and contribution to documentation
• Help standardise the structure, presentation, style and language of content
• Collaborate with documentation peers to advance the state of the art in documentation
• Challenge and advance documentation understanding and best-practice

Required qualifications

• Excellent collaborator and communicator
• Cares deeply about functional written communication
• Technical writer with a programmer’s mindset, or a programmer with a record of producing excellent documentation
• Record of community engagement, in open-source software, documentation, research or other disciplines
• Sympathetic to the needs and challenges of open-source software and its communities
• Demonstrates technical curiosity
• Demonstrable documentation skills, insight and enthusiasm
• Experience of software development contexts
• Familiar with Linux, working on the command line, Git, Sphinx, reStructuredText
• BSc/BA degree or equivalent
• Able to travel twice a year for up to two weeks for events

Nice to have

• Deep technical domain knowledge
• Open-source community leadership and management
• User-experience, interaction or visual design

Benefits

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About the company

Canonical is a pioneering tech firm that publishes Ubuntu. The company recruits on a global basis and expects excellence.