Senior Sales Operations Analyst

The role

You will lead and develop a team of revenue operations analysts to manage global sales channels. You will drive improvements in processes, systems, governance, and data quality while partnering with the executive team.

What you will do

• Deliver precise, scalable revenue operations for business through direct, indirect or online channels
• Lead and develop a team of revenue operations analysts
• Drive Sales Engagement, Training/Enablement/Data Enrichment, CRM, CPQ, Analytics and Commissions
• Instrument, measure and improve policies and processes across teams
• Deliver metrics and reporting to monitor and improve revenue operations effectiveness
• Use data to drive insight, manage territories and channels, and implement change with executive management
• Oversee sales technology and processes, driving automation and partnering with commercial systems engineering
• Lead the introduction of new products, pricing, packaging and bundling through systems
• Drive data quality through order processing, training, documentation, reporting and data cleansing
• Lead and enhance the commercial review process for sales and alliance opportunities

Required qualifications

• Experience operating in a leadership Revenue Operations role, driving effectiveness of direct, channel and alliance partnerships
• Data-driven and analytical approach with a high attention to detail
• Track record of providing insight through CRM and other Revenue Operations technology platforms, data, analytics, compensation systems and processes
• Energetic, thoughtful, systematic approach
• Problem solver with skill in measuring, identifying and delivering systems and processes
• Comfort with commercial pressure
• Ability to put revenue teams under appropriate performance pressure
• Organisational skills and the ability to interact and work with stakeholders within all levels of the organisation
• Exceptional academic track record from both high school and university
• Undergraduate degree in a related field
• Strong communication, interpersonal, negotiation and influencing skills
• Professional written and spoken English with excellent presentation skills

Nice to have

• Undergraduate degree in Science, Technology, Engineering, Mathematics or Economics
• Experience gained within a similar, technology subscription-based business
• Deep understanding of working in a global, multicultural organization including driving a team based remotely in multiple time zones
• Experience in mentoring and coaching team members on technical and soft skills

Benefits

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About the company

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. The company is a pioneer of global distributed collaboration with 1200+ colleagues in 75+ countries.