Senior Design Researcher - User Science

The role

The Senior Design Researcher will conduct user research and develop user insights across product areas. They will integrate user research into decision-making flows and build research ops infrastructure to ensure scalability.

What you will do

• Conducting user research and developing user insights
• Identifying and championing user needs across product areas
• Sharing findings through research presentations and documentation systems
• Promoting a data-informed culture with process, product, and engineering teams
• Building research scalability and owning research ops infrastructure
• Fostering a learning culture through training and resource development

Required qualifications

• Exceptional academic track record from high school and university
• Bachelor’s or Master’s degree in Design, Human-Computer Interaction, Engineering or similar, or a compelling narrative about your alternative chosen path
• Proficiency in both qualitative and quantitative user research methodologies
• Exceptional depth in either qualitative or quantitative skills
• Alignment with and interest in open-source culture
• Ability to engage deeply with technical subjects and stakeholders
• Proficiency in visual design and/or information design
• Ability to craft narratives that explain research findings
• Meticulous organization and archivist skills
• Portfolio showcasing user research and/or design projects that influence product design and strategy or organizational change

Benefits

• Fully remote working environment
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to meet colleagues at sprints
• Priority Pass for travel and travel upgrades for long haul company events

About the company

Canonical is a leading provider of open source software and operating systems, including the Ubuntu platform. The company is a pioneer of global distributed collaboration with 1200+ colleagues in 75+ countries.