Bilingual/Spanish Speaking Medical Assistant

The role

Clinical Navigators deliver virtual chronic care support for Medicare patients. They perform patient outreach, coaching, and care coordination to manage chronic diseases.

What you will do

• Conduct outbound telephonic patient outreach and coaching for chronic conditions.
• Help patients execute personalized care plans through education and behavior modification.
• Conduct comprehensive assessments of health status, lifestyle, and nutrition.
• Educate patients on disease management, medication adherence, and prevention.
• Monitor patient progress and health outcomes through regular check-ins.
• Document patient interactions and outcomes in the Cadence platform.
• Identify barriers to care and connect patients with resources.
• Collaborate with clinicians and patient support teams using digital tools.

Required qualifications

• Active Medical Assistant certification from an accredited association (AAMA, AMCA, AMT, NHA, NAHP, NCCT, NRCMA/NRCAMA, or AAH).
• At least 5 years of experience as a Medical Assistant.
• Remote work readiness including stable high-speed WiFi.
• Fluency in Spanish.
• Fluency with AI-assisted clinical tools.

Nice to have

• Experience working in internal medicine, cardiology, nephrology or with the geriatric population.
• Experience providing patient education and support to individuals managing chronic conditions.

Benefits

• Competitive pay & equity
• Fully remote
• Comprehensive health coverage: Medical, dental & vision
• Paid time off
• 401k plan + matching
• Paid parental leave
• Home office stipend

About the company

Cadence is the clinical AI company automating the treatment of chronic disease. It uses Clinical Intelligence to monitor patients, surface risks, and coordinate action.