Medical Assistant

The role

Clinical Navigators deliver virtual chronic care support for Medicare patients. They perform patient outreach, coaching, and care coordination to manage chronic diseases.

What you will do

• Conduct outbound telephonic patient outreach and coaching for chronic conditions.
• Help patients execute personalized care plans through education and behavior modification.
• Conduct comprehensive assessments of health status, lifestyle, and nutrition.
• Educate patients on disease management, medication adherence, and symptom recognition.
• Monitor patient progress and health outcomes through regular check-ins and remote tools.
• Document patient interactions and outcomes in the Cadence platform.
• Identify barriers to care and connect patients with resources.
• Collaborate with clinicians and patient support teams using digital tools.

Required qualifications

• Active Medical Assistant certification from an accredited association (AAMA, AMCA, AMT, NHA, NAHP, NCCT, NRCMA/NRCAMA, or AAH).
• At least 5 years of experience as a Medical Assistant.
• Remote work readiness including stable high-speed WiFi.
• Fluency with AI-assisted clinical tools.

Nice to have

• Experience working in internal medicine, cardiology, nephrology or with the geriatric population.
• Experience providing patient education and support to individuals managing chronic conditions.
• Fluency in Spanish.

Benefits

• Competitive pay & equity
• Fully remote
• Comprehensive health coverage: Medical, dental & vision
• Paid time off
• 401k plan + matching
• Paid parental leave
• Home office stipend

About the company

Cadence is the clinical AI company automating the treatment of chronic disease. It uses Clinical Intelligence to monitor patients, surface risks, and coordinate action.