Bilingual/Spanish Speaking NBC-HWC Health Coach

The role

Clinical Navigators deliver virtual chronic care support for Medicare patients. They perform patient outreach, coaching, and care coordination to manage chronic conditions.

What you will do

• Conduct outbound telephonic patient outreach and provide one-on-one coaching.
• Help patients execute personalized care plans through education and behavior modification.
• Conduct comprehensive assessments of patients' health status and lifestyle behaviors.
• Educate patients on disease management, medication adherence, and prevention strategies.
• Monitor patients' progress and health outcomes through regular check-ins and remote monitoring tools.
• Document patient interactions and outcomes in the Cadence platform.
• Identify barriers to care and connect patients with resources.
• Collaborate with clinicians and patient support teams using Cadence Platform, Google Workspace, and Slack.

Required qualifications

• Active NBC-HWC health coaching certification
• At least 1 year of experience as a health coach
• Experience providing patient education and support to individuals managing chronic conditions
• Remote work readiness including stable high-speed WiFi
• Fluency in Spanish
• Fluency with AI-assisted clinical tools

Benefits

• Competitive pay & equity
• Fully remote
• Comprehensive health coverage: Medical, dental & vision
• Paid time off
• 401k plan + matching
• Paid parental leave
• Home office stipend

About the company

Cadence is the clinical AI company automating the treatment of chronic disease. It uses Clinical Intelligence to monitor patients, surface risks, and coordinate action.