Senior AI Product Manager - Product & Experience

The role

You will define, build, and scale AI-enabled products and experiences. You will work with clients and cross-functional teams to deliver products within complex, regulated environments.

What you will do

• Lead product engagements across clients and Capco teams
• Define and deliver AI-native product strategies
• Own products end-to-end from discovery through delivery and iteration
• Identify, shape, and prioritise AI/GenAI/agentic/ML use cases
• Partner with data science and engineering teams to bring ML models and AI systems into production
• Champion responsible AI by embedding governance and regulatory considerations
• Mentor and lead multidisciplinary teams

Required qualifications

• Experience in developing and delivering digital products/portfolios across B2B, B2C, or B2B2C contexts within financial services
• Deep knowledge in one or more of the following: retail banking, commercial banking, wealth management, asset management, capital markets, investment banking, insurance, or energy
• Proven experience building or scaling AI, data, or platform-enabled products, including exposure to GenAI or LLM-based applications
• Demonstrated ability to define and deliver AI-driven use cases that create measurable impact
• Strong leadership skills, including working with multidisciplinary teams and senior stakeholders
• Track record in driving commercial impact, with experience in user adoption, value creation, and sustainable growth
• Experience working with data-led or platform products
• Understanding of AI, GenAI, or agentic AI concepts and their product applications

Nice to have

• Consulting experience within highly regulated industries
• Experience with agentic AI systems, copilots, or workflow automation products
• Familiarity with AI governance, model risk management, and regulatory expectations

Benefits

• Discretionary bonus
• Competitive pension
• Health insurance
• Life insurance and critical illness cover
• Access to CareFirst, Unmind, Aviva consultations, and in-house first aiders
• Maternity, adoption, shared parental leave
• Paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement
• 8 complimentary backup care sessions for emergency childcare or elder care
• 5 weeks of annual leave with the option to buy or sell holiday days
• Minimum 40 Hours of Training Annually
• Business Coach assigned from Day One
• Online GP services

About the company

Capco is a global consultancy with a collaborative, flat, and entrepreneurial consulting culture. The company values inclusion and individuality through its #BeYourselfAtWork culture.