Principal Consultant - (Senior Manager) Operational Resilience

The role

You will lead complex client engagements in operational resilience and cyber risk across financial services and energy. You will advise on regulatory expectations, design resilience frameworks, and lead transformation programmes.

What you will do

• Lead operational resilience assessments, scenario testing, and control implementation programmes.
• Advise clients on regulatory readiness across PRA, DORA, and other resilience frameworks.
• Oversee cyber risk, third-party risk, and vendor resilience assessments.
• Design and implement governance models, dashboards, Important Business Services (IBS), Impact Tolerance (ITOL), and reporting frameworks.
• Lead cyber and technology resilience transformation initiatives.
• Contribute to business development, proposition development, and capability growth.

Required qualifications

• Extensive experience delivering operational resilience, cyber risk, and third-party risk transformation within financial services, energy, or management consulting.
• Strong understanding of regulatory frameworks including PRA, DORA, and related operational resilience standards.
• Proven experience leading complex transformation programmes, including scenario testing, IBS/ITOL calibration, control remediation, and operating model transformation.
• Experience using approved AI tools, automation, or advanced analytics to enhance resilience, risk management, and programme delivery.

Nice to have

• Experience leading enterprise-wide operational resilience or cyber transformation programmes.
• Background in cloud security, cyber tooling implementation, cyber security architecture, or AI-enabled cyber analytics.
• Experience with vendor risk management, third-party governance, supply chain resilience, and remediation strategies.
• Proven track record of mentoring, coaching, and developing high-performing consulting teams.
• Experience contributing to business development, proposition development, and strategic client growth.

Benefits

• Discretionary bonus
• Competitive pension
• Health insurance
• Life insurance and critical illness cover
• Access to CareFirst, Unmind, Aviva consultations, and in-house first aiders
• Maternity, adoption, shared parental leave
• Paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement
• Eight complimentary backup care sessions for emergency childcare or elder care
• Five weeks of annual leave with the option to buy or sell holiday days
• Minimum 40 Hours of Training Annually
• Business Coach assigned from Day One
• Online GP services

About the company

Capco is a consulting firm with a collaborative, flat, and entrepreneurial culture. They deliver transformation programmes for Tier 1 financial institutions.