Principal Consultant – AI Transformation & Adoption

The role

You will lead AI transformation and adoption initiatives for Financial Services organizations. You will help clients identify AI value, redesign workflows, and implement technologies like copilots and AI agents.

What you will do

• Lead client engagements focused on enterprise AI transformation, workforce transformation, and AI-enabled ways of working.
• Identify and prioritize high-value AI opportunities and redesign business and technology workflows.
• Assess how AI changes roles, skills, responsibilities, and human-machine interactions.
• Design capability interventions including role-based learning, coaching, and AI Champion networks.
• Partner with product, engineering, architecture, data, risk, and business teams.
• Advise senior stakeholders and facilitate executive workshops.
• Lead multidisciplinary consulting teams.
• Establish adoption and value measures.
• Contribute to proposals and account development.
• Develop reusable methods and assets.

Required qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, Business, Organizational Development, or a related discipline.
• 8+ years of relevant experience across technology consulting, AI strategy, enterprise transformation, product management, digital adoption, workforce transformation, or related fields.
• Experience leading complex client-facing AI, technology, or digital transformation initiatives.
• Practical understanding of Generative AI and agentic technologies including LLMs, copilots, AI agents, context and prompt engineering, workflow automation, and modern AI product development.
• Experience using platforms such as ChatGPT Enterprise, Microsoft 365 Copilot, Claude, GitHub Copilot, Codex, Claude Code, or comparable technologies.
• Experience identifying AI use cases, redesigning workflows and roles, delivering AI adoption or workforce enablement initiatives, and establishing measures.
• Consulting experience spanning stakeholder management, facilitation, executive communication, coaching, and multidisciplinary team leadership.

Nice to have

• Experience leading enterprise AI transformation or adoption programs within Financial Services or working within consulting or professional services environments.
• Knowledge of Responsible AI, AI governance, model risk management, data privacy, information security, and emerging enterprise AI controls.
• Experience developing role and skills taxonomies, AI capability models, AI Champion networks, Communities of Practice, train-the-trainer programs, or other workforce transformation approaches.
• Experience developing AI prototypes, proof-of-concepts, prompt and context libraries, agentic workflows, reusable accelerators, or other assets.
• Experience with organizational design, job redesign, skills transformation, change management, AI value realization, or relevant certifications in AI, Cloud, Product Management, Agile, Organizational

Benefits

• Medical, Dental, and Vision coverage
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• 401(k) with company match
• Tuition reimbursement
• Commuter benefits
• Wellness reimbursement
• Maternity and paternity leave
• Dependent care support
• Comprehensive family-focused benefits
• Working Advantage employee discount marketplace
• Additional lifestyle benefits

About the company

Capco is a consulting firm that delivers high-impact technology solutions for Tier 1 financial institutions. It has a collaborative, flat, and entrepreneurial consulting culture.