AI Specialist - Enterprise Decision Management

The role

You will lead the design and delivery of intelligent decision automation solutions for financial services clients across Asia. You will build closed-loop decision systems that combine predictive models, business rules, and optimisation. You will also help build Capco's Enterprise Decision Management practice in the region.

What you will do

• Lead the design of end-to-end Enterprise Decision Management architectures
• Advise clients on decision strategy and governance frameworks
• Model and decompose complex financial services decision domains using DMN
• Define feedback loops and monitoring frameworks for decision systems
• Design and oversee the development of predictive models
• Apply prescriptive analytics and mathematical optimisation techniques
• Advise on champion/challenger frameworks and model validation
• Apply classical AI techniques like expert systems and Bayesian inference
• Distinguish between rule engine integration and rule service design
• Integrate decision management with LLM and generative AI architectures

Required qualifications

• Minimum 10 years of experience in decision management, AI engineering, or a closely related analytical discipline within financial services
• Proven track record of delivering Enterprise Decision Management solutions in production environments
• Strong domain knowledge in insurance and/or wealth management
• Experience advising senior stakeholders on decision automation strategy
• Hands-on experience with enterprise BRMS platforms such as IBM ODM, FICO Blaze Advisor, Red Hat Decision Manager, or IBM Drools
• Proficiency in decision modelling standards including DMN and PMML
• Practical experience designing and implementing expert systems
• Working knowledge of case-based reasoning, Bayesian networks, constraint satisfaction, and genetic and evolutionary algorithms
• Experience designing and building traditional credit or insurance scorecards
• Proficiency in decision optimisation including linear and integer programming
• Working knowledge of machine learning model development, validation, and deployment lifecycle
• Experience designing champion/challenger frameworks and model monitoring pipelines

Nice to have

• Experience with real-time and event-driven decision architectures
• Exposure to insurance platform ecosystems like Guidewire, Duck Creek, or Majesco
• Exposure to wealth platform ecosystems like Avaloq, FNZ, or iCapital
• Knowledge of process and decision automation platforms like Pega, Camunda, or Appian
• Prior working experience across Singapore and Hong Kong markets
• Published thought leadership, conference presentations, or open-source contributions

Benefits

• Ongoing learning and development opportunities
• Flat, non-hierarchical structure
• Diverse, inclusive, and meritocratic culture
• Backing of a globally recognised brand and the resources of Wipro

About the company

Capco, a Wipro company, is a global management and technology consultancy specialising in driving digital transformation across the financial services industry.