Business Analyst/Senior Business Analyst (Banking Transformation)

The role

Business Analysts and Senior Business Analysts will support complex business and technology transformation initiatives for financial services clients. You will analyze processes, define requirements, and bridge the gap between business and technology teams.

What you will do

• Lead and facilitate discovery sessions, workshops and stakeholder interviews
• Elicit, analyze and document functional and non-functional requirements
• Develop BRDs, functional specifications, user stories, use cases and acceptance criteria
• Analyze existing business processes, customer journeys, operating models, systems and capabilities
• Develop as-is and to-be process maps and identify gaps
• Work with Product Owners, SMEs, architects and technology teams to translate business needs
• Act as a bridge between business, operations and technology teams
• Define business acceptance criteria and support testing scenarios
• Support SIT, UAT and business validation activities
• Produce consulting deliverables including analysis, recommendations and presentations

Required qualifications

• Demonstrated experience as a Business Analyst / Senior Business Analyst within banking or financial services
• Proven experience working on banking transformation programmes, including business, digital, technology, operating model or regulatory transformation
• Strong experience across requirements elicitation, business analysis, process mapping, gap analysis and functional requirements
• Strong understanding of the end-to-end change lifecycle, from discovery and requirements through design, testing and implementation
• Experience working across business and technology teams within complex banking environments
• Ability to understand the business problem behind a requirement and challenge or refine requirements
• Strong stakeholder management and facilitation skills
• Excellent analytical, problem-solving and communication skills
• Ability to operate effectively in complex, ambiguous and highly regulated environments

Nice to have

• Experience in Retail Banking
• Experience in Private Banking / Wealth Management
• Experience in Corporate / Commercial Banking
• Experience in Transaction Banking / Cash Management
• Experience in Payments / Payment Platforms
• Experience in Capital Markets / Markets
• Experience in Digital Banking / Banking Channels
• Experience in Core Banking
• Experience in Risk & Regulatory Change
• Experience in Data & Reporting

About the company

Capco is a global business and technology consultancy dedicated to the financial services industry. They partner with banks and financial institutions on programmes spanning business transformation, digital and technology change, operating model transformation, regulatory change and large-scale programme delivery.