Management Consultant – Digital Banking Transformation

The role

You will support strategic transformation initiatives for banking clients. You will assess digital banking capabilities, identify strategic opportunities, and develop transformation roadmaps.

What you will do

• Support the development and refinement of digital banking strategies.
• Assess existing digital propositions, channels, products, capabilities and initiatives.
• Identify strategic gaps, overlaps, opportunities and areas requiring investment.
• Conduct structured assessments of the bank's current digital landscape and capabilities.
• Define future-state digital banking capabilities, propositions and operating direction.
• Translate strategic recommendations into practical and prioritized transformation roadmaps.
• Structure complex and ambiguous business questions into clear hypotheses and frameworks.
• Conduct qualitative and quantitative analysis to test hypotheses.
• Conduct interviews, workshops and working sessions with senior stakeholders.
• Develop high-quality executive presentations, strategy papers and recommendation decks.

Required qualifications

• Experience within management consulting, strategy consulting, business consulting or strategic advisory, ideally within financial services.
• Demonstrated experience working on digital banking strategy, banking transformation or related strategic initiatives.
• Strong understanding of the banking landscape and how digital capabilities support business and customer outcomes.
• Experience conducting current-state assessments, capability assessments, strategic reviews, target-state definition and/or roadmap development.
• Strong structured problem-solving and analytical capabilities.
• Ability to take an ambiguous problem and develop a structured approach to answering it.
• Experience evaluating strategic options and developing practical recommendations.
• Excellent executive storylining, presentation and slide-writing capabilities.
• Strong stakeholder management and facilitation skills, including experience engaging senior executives.
• Ability to understand and connect business strategy, customer needs, operating models and technology capabilities.

Nice to have

• Previous experience with a management consulting or strategy consulting firm.
• Experience working directly with banks on regional or multi-market strategy engagements.
• Exposure to Asian banking markets and digital banking ecosystems.
• Experience developing business cases, investment cases or transformation portfolios.
• Experience across both business and technology strategy.
• Mandarin and/or Cantonese proficiency

About the company

Capco is a global business and technology consultancy dedicated to the financial services industry. They work with banks and financial institutions on initiatives spanning digital strategy, business transformation, operating model design, technology transformation and large-scale change.