Lead Business Analysis - Agentic AI Automation Consultant

India. Posted 11 days ago

The role

This person will act as a Business Analyst for Payments and Digital Journeys. You will perform requirements elicitation, backlog management, and Agile delivery for clients in the financial services industry.

What you will do

Perform requirements elicitation and backlog management
Execute Agile delivery using Jira and Confluence
Manage stakeholders across Business, Tech, and Ops teams
Analyze customer channels including Mobile Banking Apps and Browser Front-End solutions
Prioritize requirements to define MVP scope
Author Epics and User Stories
Validate requirements with Product Owners, IT, Ops, Risk/Legal/Compliance, and UX
Conduct problem framing and market research
Perform As-Is analysis and story refinement
Conduct walkthroughs with Solution Architects

Required qualifications

8+ years experience in Payments within Retail Banking
Global bank exposure
Expertise in requirements elicitation, backlog management, and Agile delivery
Hands-on use of Jira and Confluence
Strong stakeholder management and communication skills
Experience collaborating in multi-country and cross-cultural environments (Asia, MENA, Europe, Americas)
Skilled in customer channel analysis including Mobile Banking Apps and Browser Front-End solutions
Adept at prioritizing requirements to define MVP scope
Ability to author Epics and User Stories
Experienced in full delivery lifecycle
Strong analytical and problem-solving skills

Nice to have

Global Banking experience

About the company

Capco, a Wipro company, is a global technology and management consulting firm. They support 100+ clients across banking, financial and Energy sectors.