Business Change Analyst - Wealth, Investment & Asset Management

The role

You will work within Capco's Wealth & Asset Management practice to deliver strategic transformation programmes. You will collaborate with business and technology stakeholders to improve processes, enhance customer journeys, and translate requirements into solutions.

What you will do

• Partner with business and technology stakeholders to gather, analyse and document requirements
• Facilitate workshops and produce functional specifications and user stories
• Analyse and improve business processes and customer journeys
• Support end-to-end change initiatives from business case development to implementation
• Collaborate with cross-functional teams and client stakeholders using Agile and other methodologies
• Interpret complex information and develop actionable recommendations using approved AI-assisted analysis

Required qualifications

• Experience as a Business Analyst within Financial Services
• Wealth & Asset Management experience is essential
• Knowledge of Wealth & Asset Management products, processes and operating models
• Experience in requirements gathering, process mapping, process re-engineering, customer journey analysis and producing functional specifications and user stories
• Understanding of change management and project delivery methodologies, including Agile
• Experience supporting projects from business case through to testing and implementation
• Effective stakeholder engagement, communication and workshop facilitation skills
• Analytical thinking and problem-solving capabilities
• Interest in using approved AI tools and automation to improve analysis

Nice to have

• Experience delivering transformation programmes within Wealth Management, Asset Management or investment platforms
• Knowledge of digital transformation, operating model change and business process optimisation in regulated financial services
• Experience working with Agile delivery teams, Product Owners, technology specialists and third-party providers
• Exposure to AI-enabled business analysis, intelligent automation or emerging AI capabilities, including governance and review
• For senior-level candidates, experience supporting or managing Business Analyst teams and contributing to project planning

Benefits

• Discretionary bonus
• Competitive pension
• Health insurance
• Life insurance and critical illness cover
• Access to CareFirst, Unmind, Aviva consultations and in-house first aiders
• Maternity, adoption and shared parental leave
• Paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement
• 8 complimentary backup care sessions for emergency childcare or elder care
• 5 weeks of annual leave with the option to buy or sell holiday days
• Minimum 40 hours of training annually including workshops, certifications and e-learning
• Business Coach assigned from Day One
• Online GP services

About the company

Capco is a consulting firm with a collaborative, flat and entrepreneurial culture. They deliver technology and business transformation solutions for leading financial institutions.