Business Analyst – Technology & AI Product Delivery

The role

You will support digital and technology initiatives within the financial services industry. You will work with Product Owners, Project Managers, business stakeholders and technology teams to define requirements and support the development, enhancement and implementation of digital products.

What you will do

• Facilitate requirements gathering sessions, stakeholder interviews and workshops
• Translate business requirements into BRDs, functional specifications, user stories, acceptance criteria and process flows
• Support the development of AI-enabled and non-AI technology products
• Analyse current-state processes and recommend improvements
• Work with Product Owners and technology teams to clarify requirements and support solution design
• Conduct gap analysis and assess business, process, data and system impacts
• Support product backlog refinement, sprint planning and prioritisation activities
• Coordinate with developers, QA teams and business users throughout the delivery lifecycle
• Support SIT, UAT, defect resolution and implementation readiness
• Produce high-quality analysis, documentation and stakeholder presentations

Required qualifications

• Strong experience as a Business Analyst within technology, digital product or transformation initiatives
• Proven experience gathering and translating business requirements into functional specifications and user stories
• Experience working across the technology product development lifecycle
• Strong understanding of Agile delivery methodologies and collaboration with Product Owners and development teams
• Experience in process analysis, gap analysis, stakeholder management and solution validation
• Ability to understand complex business problems and translate them into actionable technology requirements
• Strong communication, analytical and problem-solving skills

Nice to have

• Experience within Financial Services, Wealth Management or Private Banking
• Exposure to AI use cases, AI-enabled applications, AI product development or AI-related business requirements
• Experience supporting new digital product development or scaling existing technology products
• Familiarity with APIs, system integrations, data flows or digital banking platforms
• Experience using Jira, Confluence, Visio, Figma or similar analysis tools
• Previous consulting or client-facing delivery experience

About the company

Capco is a global business and technology consultancy dedicated to the financial services industry. They partner with leading banks and financial institutions across digital transformation, product innovation, technology modernisation and business change.