Real Estate Physical Infrastructure SME Consultant

The role

The consultant will provide strategic and operational advisory services to a banking client regarding physical infrastructure. They will assess infrastructure strategies, asset management, and facilities management to improve efficiency and resilience.

What you will do

• Provide strategic advice on physical infrastructure footprint including branches, ATMs, and offices.
• Assess infrastructure strategies, property portfolios, and asset utilisation.
• Identify opportunities for branch network optimisation and property consolidation.
• Provide expertise in corporate real estate management including leasing and disposal.
• Assess facilities management operations and service delivery models.
• Manage end-to-end lifecycle of physical infrastructure assets.
• Review infrastructure-related CAPEX and OPEX.
• Assess governance frameworks and operational resilience.
• Engage with senior stakeholders to provide strategic recommendations.
• Develop implementation roadmaps for infrastructure improvements.

Required qualifications

• Bachelor's degree in Real Estate, Facilities Management, Engineering, Architecture, Construction Management, Business Administration, or a related discipline.
• Minimum 10 years of relevant experience in corporate real estate, physical infrastructure, facilities management, or property portfolio management.
• Significant hands-on experience managing or advising on physical infrastructure within a bank or large financial institution.
• Strong knowledge of banking branch infrastructure, corporate premises, ATM facilities, and operational support environments.
• Proven experience in real estate portfolio management, property leasing, facilities operations, and physical asset lifecycle management.
• Experience in infrastructure strategy development, portfolio optimisation, and cost management.
• Strong understanding of facilities management operating models, vendor management, and service delivery governance.
• Knowledge of operational risk, physical infrastructure resilience, and relevant regulatory requirements.
• Ability to assess existing infrastructure operations and provide practical, commercially viable recommendations.
• Strong analytical, stakeholder engagement, and executive communication skills.

Nice to have

• Previous leadership experience in a bank's Corporate Real Estate, Property Management, Facilities Management, or Physical Infrastructure function.
• Experience managing large-scale, geographically distributed banking property portfolios.
• Exposure to branch network rationalisation, branch refurbishment, relocation, or consolidation programmes.
• Experience in facilities management outsourcing, contract optimisation, and vendor performance management.
• Knowledge of infrastructure asset management platforms, property management systems, or facilities management technologies.
• Relevant professional certifications such as RICS, IFMA, PMP, or equivalent.

Benefits

• Work on high-impact banking and wealth transformation programmes.
• Partner directly with senior client stakeholders and programme leadership.
• Apply and deepen expertise across change management, stakeholder engagement and communications.
• Gain exposure to different clients, transformation challenges and banking domains.
• Build broader consulting capabilities within a globally connected financial services consultancy.
• Join a growing Malaysia practice where ownership, collaboration and new ideas are encouraged.

About the company

Capco is a global business and technology consultancy dedicated to the financial services industry. They partner with banks and financial institutions on programmes spanning business transformation, digital and technology change, operating model transformation, regulatory change and large-scale programme delivery.