Mortgage Branch Manager

The role

The Mortgage Branch Manager performs duties relating to residential mortgage loan origination and sales team management. This role involves marketing products, originating loan applications, and leading a staff of MLOs or operational team members.

What you will do

• Markets residential mortgage loan products to real estate agents, prospective homebuyers and/or builder sales representative
• Originates loan applications ensuring correct pricing, fulfillment of investor guidelines, compliance with federal and state banking credit, and non discrimination regulations
• Completes all applications, including: Good Faith, Details of transaction and all information required on a 1003
• Assists the processor in securing needed documentation as required for loan approval
• Constantly reviews investor guidelines to remain current with agency and individual investor guidelines
• Maintains high levels of customer service while managing applicant and support staff expectations
• Leads, manages and coaches a staff of MLO’s or Operational team members
• Assigns work, manages time and conducts Performance Management Review activities

Required qualifications

• 3+ years’ work experience as a Mortgage Loan Officer/Originator
• 2+ years’ experience acting in a Branch Manager capacity
• Experience using a mortgage loan management system
• Strong leadership, interpersonal, communication and customer service skills
• Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook

Nice to have

• Prior experience in a leadership role
• Experience in originating loans for sale to FNMA, FHLMC, GNMA and/or CDA
• Encompass experience

Benefits

• Medical
• Dental
• Vision
• Company Paid Life Insurance
• Disability Insurance
• Company Contributions to your 401k
• Paid Parental Leave
• Employee Recognition Program
• Leadership Program
• Tuition Reimbursement Program
• Employee Bank Checking Account
• Paid Time Off and Paid Holidays including Paid Charity Hours

About the company

Capital Bank N.A. is headquartered in Maryland and has been serving communities since 1999. It is a publicly traded company with over $3 billion in assets offering commercial and consumer banking services.