Consumer Loan Administrator II

The role

This person will perform loan administration, loan accounting, content management, and credit support. They will administer mortgage loan pipelines and provide customer service to applicants and external parties.

What you will do

• Provides customer service by answering and resolving inquiries.
• Sends loan applications to applicants and reviews completed information.
• Enters loan data into origination systems.
• Receives and reviews financial information including tax returns and income verification.
• Requests and gathers required documentation and orders real estate appraisals.
• Facilitates interest rate locks and initiates the closing process.
• Processes residential construction loans and reviews related documents.
• Communicates recommended loan terms and coordinates closing dates.
• Assists consumer lending team with sales pipeline management.
• Performs general office administration and operates office equipment.

Required qualifications

• High school diploma or equivalent
• Three years experience in loan administration, office operations or customer service in the financial services, mortgage, or title insurance industry, or experience deemed equivalent at the discretion
• NMLS License required
• General knowledge of accounting/financial systems
• General knowledge of computer systems and office equipment for file management
• General knowledge of documentation requirements for title policies, deeds of trust, UCC financing statements, and other collateral documents
• Specialized knowledge of professional, oral, and written correspondence principles
• Intermediate skill level in Microsoft Office applications
• Organization and time management practices
• Attention to detail
• Working in a collaborative environment
• Critical thinking skills

Benefits

• Incentive Program: Company-wide, goals-based rewards
• 13 days of annual leave per year
• 15 days of sick leave per year
• 10-12 paid holidays annually
• 401(k) with up to 9% employer contribution/match
• Affordable medical, dental, and vision plans
• 8 weeks of paid parental leave
• Employer-paid life and disability insurance
• Tuition reimbursement
• Up to $400 for wellness expenses

Before you apply

• Applicants should personally complete and submit application materials
• Candidates selected for hire will be required to complete a background check, including criminal history, education verification, and employment verification
• A credit check will be required for roles that require NMLS registration

About the company

Capital Farm Credit is the largest rural lending cooperative in Texas, serving 192 counties through nearly 70 credit offices. It provides financial services to farmers, ranchers, rural homeowners, and agribusinesses.