AI Specialist

The role

You will build and deploy AI tools, automations, and agentic workflows to solve business problems. You will also train teams to use these tools and measure their impact through weekly active users.

What you will do

• Analyse where AI can move the needle most by mapping team processes.
• Build production-grade agentic workflows, MCPs, Claude skills, plugins, and n8n automations.
• Debug and iterate tools live with users.
• Train people through hands-on sessions and documentation.
• Coach AI champions inside teams to ensure self-sufficiency.
• Track weekly active AI users and impact per team.
• Maintain the AI playbook by documenting repeatable patterns and templates.
• Partner with senior stakeholders to decide priorities.

Required qualifications

• Deployed AI tools in environments where downtime, errors, or rework have real cost.
• Hands-on, proven experience with Claude, Cursor, n8n, Zapier, or similar in a real business context.
• Technical fluency across low-code/no-code tools, APIs, MCPs, and integrations.
• Comfortable in SQL and familiar with BI tooling.
• 2-5 years in product ops, operations, strategy, technical programme management, internal consulting, or a similar hands-on role.
• Strong communicator.
• Comfortable with ambiguity.
• High ownership.

Benefits

• Private Healthcare including dental and opticians services through Vitality
• Worldwide travel insurance through Vitality
• Access to a reproductive and hormonal health platform via Hertility
• Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
• Salary Sacrifice Pension Scheme up to 7% match
• Octopus EV Salary Sacrifice Scheme
• 28 days holiday (plus bank holidays)
• Annual Learning and Wellbeing Budget
• Enhanced Parental Leave
• Cycle to Work Scheme
• Season Ticket Loan
• 6 free therapy sessions per year

Before you apply

• If you would like to progress your career, click apply and they will aim to get back to you within 3 working days (up to 5 working days during busy periods).

About the company

Capital on Tap is a financial platform and fintech that offers a business credit card, SME-focused spend management platform, and savings products. They have over 1,000 employees and 200,000+ customers.