Associate Systems Administrator, Remote Field Services - Indy

The role

You will travel up to 60% to set up and support remote Carvana locations including desktop, server, network, security surveillance, and AV. You will also provide IT support for PC and Mac users and maintain networked computer systems.

What you will do

• Travel up to 60% to help set up and support new and existing remote Carvana Locations
• Communicate with internal and external users and vendors on project timeline and completions
• Take incoming calls, emails, and walk-ups related to IT issues and requests from PC and Mac users
• Set up IT accessories for new hires and help current users with desk moves
• Document solutions to new problems and share them with the team
• Monitor system performance to ensure everything runs smoothly and securely
• Configure and maintain networked computer systems including hardware, system software, and applications
• Maintain physical security for all infrastructure and endpoint and networked devices
• Provide support for implementation, troubleshooting, and maintenance of Information Technology platforms
• Participate in hardware refresh projects and resolve escalation requests

Required qualifications

• High School Diploma or equivalent
• Valid and current driver’s license
• Advanced skills administering Windows Server, Active Directory, DHCP, and other network services
• Advanced skills in Windows Operating System (recent flavors: Windows 7,8,10) and the knowledge to create and push images
• Knowledge in Mac OS X (recent flavors: El Capitan, Sierra, High Sierra)
• Experience working with Meraki Security Appliances
• Experience with all major types of mobile devices (iOS, Android, Windows)
• An understanding of enterprise network environments
• Basic knowledge and troubleshooting skills for IP Phones
• Experience with G-Suite including Gmail, Calendar, and Drive
• Intermediate skills supporting MS Office suite, especially Outlook and Office 365
• Experience with troubleshooting AV equipment such as HD TVs or Projectors

Nice to have

• Project management experience is a plus

Benefits

• Medical, Dental, and Vision benefits
• 401K with company match
• Student loan payments
• Discounts on vehicles
• Benefits for your pets
• Wellness program

Before you apply

• Hiring is contingent on passing a complete background check
• This role is not eligible for visa sponsorship

About the company

Carvana is an automotive retailer that is the fastest-growing and most profitable public automotive retailer. The company is expanding nationally and aims to change the way people buy and sell cars.