Team Lead, Market Operations

The role

The Team Lead manages logistics, inventory quality, scheduling, registration paperwork, customer experience, employee experience, community outreach, and mentoring and training programs. This role involves managing multiple employees and juggling multiple projects in a fast-paced environment.

What you will do

• Manage logistics, inventory quality, and scheduling
• Handle registration paperwork
• Manage customer and employee experience
• Conduct community outreach
• Manage mentoring and training programs
• Mentor and develop team members
• Assume additional responsibilities as needed
• Examine processes and develop creative solutions
• Other duties as assigned

Required qualifications

• Bachelor’s degree from an accredited undergraduate institution
• At least five years of relevant experience in team leadership roles managing multiple employees
• Experience handling logistics
• Ability to operate in ambiguity
• Appreciation for differences of opinion
• Ability to manage employee and customer experience
• Skills to examine processes and develop creative solutions
• Willingness to roll up sleeves and juggle many things at once
• Must be able to read, write, speak, and understand English
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Requires high and low levels of movement including reaching, twisting, kneeling, crouching, climbing, balancing, and squatting
• Requires grasping, carrying, lifting, pushing, and pulling of items up to 50lbs

Benefits

• Medical, Dental, and Vision benefits
• 401K with company match
• Student loan payments
• Discounts on vehicles
• Benefits for your pets
• Wellness program
• Access to opportunities to expand skill set
• Company culture of promotions from within

Before you apply

• Hiring is contingent on passing a complete background check
• This role is not eligible for visa sponsorship

About the company

Carvana has a mission to create a hassle-free way for people to buy and sell cars through a no-pressure, no-haggle online experience. They offer a customer-centric model involving vehicle delivery or vending machines.