Carvana
Systems Administrator - Rocklin
Rocklin, CA. Posted 15 months ago
The role
This person will provide service desk and user-facing support for PC and Mac users. They will travel to set up and support remote locations including desktop, server, network, security surveillance, and AV.
What you will do
- Travel up to 60% to help set up and support new and existing remote Carvana Locations
- Communicate with internal and external users and vendors on project timeline and completions
- Take incoming calls, emails, and walk-ups related to all IT issues and requests from both PC and Mac users
- Set up IT accessories for all new hires and help current users with occasional desk moves
- Document solutions to new problems and share them with the rest of the team
- Monitor system performance to ensure everything runs smoothly and securely
- Configure and maintain networked computer systems including hardware, system software, and applications
- Maintain physical security for all infrastructure and endpoint devices
- Provide support for implementation, troubleshooting, and maintenance of Information Technology platforms
- Participate in hardware refresh project assigned to Carvana locations
Required qualifications
- High School Diploma or equivalent
- Valid and current driver’s license
- Advanced skills administering Windows Server, Active Directory, DHCP, and other network services
- Advanced skills in Windows Operating System (recent flavors: Windows 7,8,10) and the knowledge to create and push images
- Knowledge in Mac OS X (recent flavors: El Capitan, Sierra, High Sierra)
- Experience working with Meraki Security Appliances
- Experience with all major types of mobile devices (iOS, Android, Windows)
- An understanding of enterprise network environments
- Basic knowledge and troubleshooting skills for IP Phones
- Experience with G-Suite including Gmail, Calendar, and Drive
- Intermediate skills supporting MS Office suite, especially Outlook and Office 365
- Experience with troubleshooting AV equipment such as HD TVs or Projectors
Nice to have
- Project management experience is a plus
Benefits
- Medical, Dental, and Vision benefits
- 401K with company match
- Student loan payments
- Discounts on vehicles
- Benefits for your pets
- Wellness program
Before you apply
- Hiring is contingent on passing a complete background check
- This role is not eligible for visa sponsorship
About the company
Carvana is an automotive retailer that is changing the way people buy and sell cars. It is a fast-growing company that has reached the Fortune 500.