Customer Experience Management Trainee (New Grads)

Tolleson, AZ. Posted 3 months ago

The role

This is a 12 to 18 month leadership development program. You will work in market operations at last mile delivery locations, car Vending Machines, or car showrooms to prepare for an operations leadership role.

What you will do

Create memorable experiences on the driveway or at Car Vending Machines.
Use AI and products to learn systems that move a car from click to customer.
Learn how a fulfillment operation moves cars, haulers, and people.
Drive a signature car hauler to deliver a curated experience.
Work in the detail bay and on the driveway to learn the operation.
Work at car Vending Machines.
Apply learning through mentorship and coursework to get certified in different parts of operations every six months.

Required qualifications

Bachelor's degree earned in the last three years
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles in indoor and outdoor conditions
Ability to walk/stand and sustain physical activity for 8+ hours
Ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Ability to grasp, carry, lift, push, and pull items of 50lbs
Excellent visual acuity and manual dexterity for frequent driving
Must be at least 21 years of age
Must possess a valid driver's license
Must be able to read, write, speak, and understand English

Benefits

401(k) with Carvana match
Opportunity for overtime during busy seasons
100% Company Paid Healthcare Premiums
Dental benefits
Vision benefits
Wellness program
Pet care savings program
13 days paid time off for the first year
20 days paid time off thereafter
Annual Carvana Shares
Employee Stock Purchase Plan discount

Before you apply

Must pass a drug test
Must obtain a DOT Medical Card
Not eligible for visa sponsorship

About the company

Carvana is a tech company that also sells cars.