Customer Experience Management Trainee (New Grads)

The role

This is a 12 to 18 month leadership development program. You will learn Carvana operations through hands-on experience in last mile delivery locations, car Vending Machines, or car showrooms.

What you will do

• Create memorable experiences on the driveway or at Car Vending Machines.
• Use AI and products to learn systems that move a car from click to customer.
• Learn how a fulfillment operation moves cars, haulers, and people.
• Drive a signature car hauler to deliver a curated experience.
• Work in the detail bay and on the driveway to learn the whole operation.
• Work at car Vending Machines.
• Develop leadership skills and credentials.

Required qualifications

• Bachelor's degree earned in the last three years
• Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles in indoor and outdoor conditions
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
• Ability to grasp, carry, lift, push, and pull items of 50lbs
• Excellent visual acuity and manual dexterity for frequent driving
• Must be at least 21 years of age
• Possess a valid driver's license
• Must be able to read, write, speak, and understand English

Benefits

• Performance-Based Compensation
• 401(k) with Carvana match
• Opportunity for overtime during busy seasons
• 100% Company Paid Healthcare Premiums
• Dental benefits
• Vision benefits
• Wellness program
• Pet care savings program
• 13 days paid time off for the first year
• 20 days paid time off thereafter
• Annual Carvana Shares
• Employee Stock Purchase Plan discount

Before you apply

• Must pass a drug test
• Must obtain a DOT Medical Card
• Role is not eligible for visa sponsorship

About the company

Carvana is a tech company that also sells cars.