Customer Advocate CDJR - Part-time

Avon Lake, OH. Posted 2 months ago

The role

Customer Advocates create a pick up experience for customers at the dealership. They complete customer paperwork and address customer questions.

Create an amazing and memorable pick up experience for our customers
Complete customer paperwork and include thorough notes in our customer tracking system
Swiftly address any customer questions
Consistently drive safe and maintain a clean driving record

At least 2 years of customer-facing experience
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our Vending Machine
Work in indoor and outdoor conditions with occasional exposure to inclement/extreme weather
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs
Frequent driving requires excellent visual acuity and manual dexterity
Must be able to satisfy state-specific requirements related to access DMV/title and registration systems
Must be at least 21 years of age
Possess a valid driver's license

Obtain a Notary in your local jurisdiction within the first 90 days of employment
California employees must obtain a Vehicle Verifier license within the first 90 days of employment
Nevada, Tennessee, and Virginia employees must apply for a Salesperson license within the first two weeks of employment

This role is not eligible for visa sponsorship
Must be at least 21 years of age
Must possess a valid driver's license
Obtaining a Salesperson license in Nevada, Tennessee, or Virginia is a condition of employment

Carvana is a used automotive retailer. It is one of the four fastest companies to make the Fortune 500.