Manager, Market Operations

The role

The Manager, Market Operations manages logistics, inventory quality, scheduling, registration paperwork, customer experience, employee experience, community outreach, and mentoring and training programs. This role involves making decisions and juggling multiple projects in a fast-paced environment.

What you will do

• Manage logistics
• Manage inventory quality
• Manage scheduling
• Manage registration paperwork
• Manage customer experience
• Manage employee experience
• Manage community outreach
• Manage mentoring and training programs
• Perform other duties as assigned

Required qualifications

• Bachelor’s degree from an accredited undergraduate institution
• At least five years of relevant experience in team leadership roles managing multiple employees
• Experience handling logistics
• Ability to operate in ambiguity
• Appreciation for differences of opinion
• Ability to manage employee and customer experience
• Skills to examine processes and develop creative solutions
• Understanding that things will change
• Willingness to roll up sleeves, take on new assignments, and juggle many things at once
• Must be able to read, write, speak, and understand English
• Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat

Benefits

• Medical, Dental, and Vision benefits
• 401K with company match
• Student loan payments
• Discounts on vehicles
• Benefits for your pets
• Wellness program
• Access to opportunities to expand your skill set
• Company culture of promotions from within

Before you apply

• Hiring is contingent on passing a complete background check
• This role is not eligible for visa sponsorship

About the company

Carvana sells cars through a no-pressure, no-haggle online car buying experience. They aim to create a hassle-free way for people to buy and sell cars.