Application Specialist

The role

This techno-functional IT support analyst provides day to day support for Supply Chain/Logistics applications. You will investigate problems, work with vendors and engineers, and assist in application configuration and development life cycle.

What you will do

• Provide day to day support for issues related to Supply Chain/Logistics applications
• Investigate problems and provide resolutions of issues
• Work with vendors and engineers for resolving issues/bugs with various applications
• Participate in Supply Chain/Logistics applications development life cycle
• Assist in the configuration of the Supply Chain/Logistics applications
• Triage and resolve technical issues related to the applications
• Assist with prioritization of tickets, enhancements and overall stabilization efforts

Required qualifications

• Minimum of 3 years of experience in working as a Application Support Specialist or similar roles with hands-on experience in resolving application issues
• Knowledge of Supply Chain/Logistics application and basic understanding of Supply Chain/Logistics business processes
• Good understanding of Change management and SDLC
• Hands on experience of technical troubleshooting
• Ability to create design documents, SOPs, technical support documents
• Good analytical and problem solving skills
• Excellent verbal communication and organizational skills
• Must be able to read, write, speak, and understand English

Nice to have

• Associate Degree in Computer Science or related field
• Knowledge of SQL and query writing
• Knowledge of Tableau reporting solutions and/or any programming language
• Knowledge of Jira (or other issue and project tracking tool)
• Splunk (or other application monitoring tool)

Benefits

• Full-Time Salary Position
• Medical, Dental, and Vision benefits
• 401K with company match
• Student loan payments
• Discounts on vehicles
• Benefits for your pets
• Wellness program

Before you apply

• Hiring is contingent on passing a complete background check
• This role is not eligible for visa sponsorship

About the company

Carvana is an automotive retailer that is changing the way people buy and sell cars. It is a fast-growing public company on the New York Stock Exchange.