Automotive Wholesale Team Lead

The role

You will lead a team of Wholesale Advocates and make sure daily operations run smoothly, working closely with the Wholesale Operations Manager. You will coach and develop the team, manage site operations and vehicle trade intake, and report to upper management.

What you will do

• Oversee daily activities of the assigned team and set improvement steps
• Train, coach and develop team members on operations and customer experience
• Lead site visits by Associate Director, Area Manager and Operations Manager
• Work with leadership to define team objectives
• Generate and monitor reports and present them to upper management
• Recognize individual and team accomplishments
• Take part in recruiting and external candidate communication
• Manage site operations, consumer outreach and a portfolio of non-retail vehicles
• Serve as subject matter expert on vehicle trade intake and validation
• Monitor transportation of inbound and outbound wholesale inventory

Required qualifications

• Bachelor's degree or equivalent work experience in the automotive industry or similar field
• 5+ years of work experience in a customer facing team environment
• 3+ years of hands-on leadership experience
• Proven history of developing and coaching employees and driving performance through metrics
• Prior experience with strategic planning, process improvement and operational analytics
• Valid driver's license with a clean driving record
• Ability to operate a computer and/or tablet
• Ability to delegate tasks to team members
• Ability to multitask, problem solve and prioritize
• Ability to stand, sit, walk, bend, stoop, squat and lift up to 40 lbs frequently
• Ability to drive frequently
• Ability to work in cold, hot, wet, noisy conditions, around vehicle fumes and in various weather

Before you apply

• This position is not eligible for visa sponsorship

About the company

Carvana is the employer named in this posting. The posting does not give further details about the company.