Customer Support Intern (Summer 2027)

The role

You will engage with customers through phone and chat to solve problems. You will also gain exposure to Market Operations and complete a capstone project.

What you will do

• Go through an accelerated training program
• Engage with real customers through live interactions via phone and chat
• Gain exposure to the Market Operations side of the business
• Tour the Car Vending Machine and Inspection Center
• Complete a hands-on capstone project and present solutions to senior leadership
• Participate in lunch and learn sessions with Executives

Required qualifications

• Currently enrolled in a four-year university
• On track to graduate in Winter 2027 or Spring 2028
• Obsession with helping people and a deep sense of empathy
• Insatiable curiosity and a desire to understand the why behind the what
• Clear, concise communicator
• Team player
• Resilience and a positive, can-do attitude

Benefits

• Pathway to a full-time Advocate Operational role
• Direct mentorship and coaching from a dedicated manager
• Access to senior leaders and cross-functional teams
• Carvana swag

About the company

Carvana is on a mission to change the way people buy and sell cars. They are a disruptor and innovator obsessed with creating an unforgettable customer experience.