ADESA Operations Manager

The role

Lead the Operations team at an auction lot, including lot operations and transportation. Direct sale-day execution so vehicles move efficiently from check-in to check-out, and partner with the Inspection leader.

What you will do

• Act as the at-auction point person for all lot operations and transportation needs
• Direct scheduling of lane personnel and drivers and verify lane starts
• Ensure lot personnel register incoming vehicles, verify lot reports and maintain inventory control
• Manage assets and resources to minimize operating expenses and maximize utilization
• Provide prompt, courteous service to customers and resolve complaints
• Maintain site standards and facilitate repairs through work orders (depending on site size)
• Manage reconditioning in the body, mechanic and detail shops (depending on site size)
• Oversee day-to-day activities of the team and provide training, mentoring and performance management
• Identify and implement appropriate staffing and scheduling based on workload and volume
• Create a team environment that inspires communication and adherence to Carvana's Values

Required qualifications

• High School Diploma or GED equivalent
• Minimum 5 years of related industry experience
• Minimum 1 year of leadership or supervisory experience
• Proven ability to multitask while maintaining attention to detail
• Ability to delegate tasks to team members
• Confidentiality and integrity when handling sensitive information
• Proven ability to manage deliverables and metrics against aggressive targets and timelines
• Proficiency with computer systems and applications
• Ability to communicate clearly and concisely, both written and oral
• Ability to resolve complex issues with guidance from others
• Ability to read, write, speak and understand English
• Physical work at light to medium level: standing, walking, lifting, pushing, pulling and driving

Nice to have

• Bachelor's degree
• Experience with lean manufacturing principles

Benefits

• 100% company-paid medical for employee
• Family discounts
• Paid time off, including your birthday
• 401k with company match
• Pet benefits
• Tuition reimbursement after 6 months
• Competitive pay
• Holiday pay
• Education and equipment reimbursement programs
• Career path opportunities

Before you apply

• Hiring is contingent on passing a complete background check
• This role is not eligible for visa sponsorship

About the company

Carvana is the employer, and ADESA is the division this role is part of. The posting describes an equal opportunity employer that considers all applicants without regard to protected characteristics.