Carvana
Account Administrator
Cicero, NY. Posted a month ago
The role
You will manage administrative customer accounts and serve as the primary contact for administrative operations. This includes handling financial, inventory, and sale day activities for commercial and dealer partners.
What you will do
- Manage daily account operations including customer communication, invoicing, Accounts Receivable, and payment processing.
- Oversee inventory monitoring and reporting.
- Coordinate cross-functional follow-up with internal teams and vendors.
- Ensure accuracy in sale preparation, lineup management, fee posting, and reconditioning activities.
- Perform detailed reconciliation of transactions.
- Provide administrative support to the sales team.
- Resolve customer inquiries or account discrepancies.
- Maintain accurate data entry for vehicle information, customer records, and transaction history.
- Ensure compliance with company policies, administrative standards, and state/federal laws.
- Perform other duties assigned by the manager.
Required qualifications
- Must be 18 years of age.
- Must have a valid driver’s license that meets the requirements.
- Able to safely drive a variety of vehicle makes, models, and sizes.
- 1–3 years of administrative, accounting, or customer service experience required.
- Proficiency with Microsoft Office (Excel, Word).
- Ability to learn internal inventory management and billing systems.
- Basic understanding of invoicing and A/R processes.
- Ability to read, write, speak, and understand English.
- Light to Medium Physical Work.
- Constant standing, watching, touching, listening, walking, talking.
- Frequent bending, stooping, kneeling, lifting, grasping, pushing, pulling.
- Visual acuity requirements include color, depth perception, and field of vision comparable to Clerical, Administrative, and Machine Operators.
Nice to have
- High School diploma or GED preferred
- Automotive or auction industry experience is a plus
Benefits
- Competitive Pay
- Quality Benefits
- Holiday and Paid Time Off
- Education and Equipment Reimbursement Programs
- Matching 401(k)
- Career Path Opportunities
Before you apply
- Hiring is contingent on passing a complete background check.
- This role is not eligible for visa sponsorship.
About the company
ADESA, a Carvana-owned company, operates in over 50 locations throughout the US. They provide vehicle services including repair, reconditioning, and auction remarketing.