Quality Assurance Coordinator - Chicago

The role

The Quality Assurance Coordinator assures the quality of the Detail Shop process is applied by Detailers. This person inspects work, trains team members on standard operating procedures, and manages vehicle documentation and staging.

What you will do

• Inspect the quality of work done by each team member
• Identify vehicle quality that does not meet company standards
• Communicate with team members regarding quality and production goals
• Identify the strengths of detailers to create assignments
• Ensure proper techniques and procedures are being implemented
• Train team members on standard operating procedures for vehicle detail
• Assist on the detail line and perform final detail tasks as needed
• Maintain a professional appearance and orderly work environment
• Assist with shop cleaning and basic equipment maintenance
• Log vehicle information into the computer

Required qualifications

• Must be 18 years of age
• Have a valid driver’s license that meets the requirements
• Able to safely drive a variety of make/model/sizes of vehicles
• Proficiency with computer systems and applications
• Team player who can collaborate well with multiple departments, customers and vendors
• Strong customer service skills
• High degree of safety focus
• Proven ability to multitask while maintaining attention to detail
• Ability to work in a fast-paced environment
• Excellent verbal and written communication skills
• Read, write, speak, and understand English
• Light to Medium Physical Work including standing, walking, bending, stooping, kneeling, lifting, grasping, pushing, and pulling

Nice to have

• High School diploma or GED preferred
• XX certification preferred
• XX experience preferred

Benefits

• Competitive Pay
• Quality Benefits
• Holiday and Paid Time Off
• Education and Equipment Reimbursement Programs
• Matching 401(k)
• Career Path Opportunities

Before you apply

• Hiring is contingent on passing a complete background check
• This role is not eligible for visa sponsorship

About the company

ADESA, a Carvana-owned company, operates in over 50 locations throughout the US. Their auto auctions provide vehicle services including repair, reconditioning, and auction remarketing.