Carvana
ADESA Assistant General Manager
Chicago, IL. Posted 23 days ago
The role
You will lead a vehicle operations team and support the customer experience at an auction site. You will manage people, business development, customer service, and operational processes.
What you will do
- Lead the vehicle operations team and set the cultural tone.
- Recruit, hire, and manage team member performance.
- Resolve employee relations challenges and communicate with the General Manager.
- Lead dealer consignment and commercial account teams to achieve sales volume.
- Advise the sales team on products, services, and technology.
- Monitor local competition and recommend strategies.
- Attend Profit and Loss Statement reviews with the Controller and General Manager.
- Manage sales records, controllable expenses, and cost items.
- Act as the at-auction point person for customer needs.
- Monitor facility conditions, vehicles, property, and equipment for safety and maintenance.
Required qualifications
- High School or GED
- 5+ years of people management experience
- 7+ years of customer service experience
- Must be 18 years of age
- Valid driver’s license
- Ability to read, write, speak, and understand English
- Light to Medium Physical Work
- Frequent standing, watching, touching, listening, walking, talking
Nice to have
- College education
- Automotive/auction experience
- CRM experience
Benefits
- Competitive Pay
- Quality Benefits
- Relocation Assistance
- Holiday and Paid Time Off
- Education and Equipment Reimbursement Programs
- Matching 401(k)
- Career Path Opportunities
Before you apply
- Relocation required in 6-18 months from starting the position
- Hiring is contingent on passing a complete background check
- This role is not eligible for visa sponsorship
About the company
ADESA, a Carvana owned company, is the nation’s second-largest physical wholesale vehicle auction operating over 50 locations throughout the US.