Data Entry Specialist

The role

You will handle administrative aspects of registering customer vehicles. This includes checking documents, completing registration processes, and interacting with government licensing departments.

What you will do

• Process, finalize and mail out customer registrations.
• Review customer paperwork for accuracy.
• Interact with state and county government licensing departments.
• Pick up, receive and file paperwork from the DMV.
• Update customer records.
• Interact with team members across various lines of the business.
• Assist Specialists and other employees with customer follow-up.
• Input, cross-reference, and retrieve data from multiple internal and external databases.
• Maintain detailed notes within a customer tracking system.
• Other duties as assigned.

Required qualifications

• 1+ years of work experience in an administrative or data entry capacity.
• High School Diploma, GED, or equivalent education.
• Ability to manage, organize, and reconcile multiple sources of information with accuracy.
• Ability to handle multiple tasks and priorities effectively.
• Professional written and verbal communication skills.
• Tech-savviness: Able to navigate multiple systems, learn new tools, and effectively troubleshoot.
• Resiliency: Ability and willingness to learn new things; apply that learning to perform successfully.
• Must be able to maintain composure and efficiently problem solve during escalated situations.
• Critical thinker and the ability to make appropriate judgment calls.
• Regular, consistent attendance in office (no remote work allowed).
• Ability to obtain notary based on state-specific requirements (as needed).
• Ability to read, write, speak, and understand English.

Nice to have

• Bachelor’s degree
• Internships or Volunteer Experience
• Certification(s)

Benefits

• 401(k) with Carvana match
• opportunity for overtime during busy seasons
• student loan repayment programs
• employee stock purchase plan discount
• 100% Company Paid Healthcare Premiums plus Dental + Vision benefits
• Wellness program
• pet care savings program
• 13 days paid-time off for first year, increases to 20 days thereafter
• 9 company paid holidays including your birthday
• tuition reimbursement
• Onsite kitchen with snacks & regular team lunches
• Discounts from over 700,000 retailers through our Access Perks program

Before you apply

• You are unable to grant time off during the training period.
• You will be required to demonstrate proficiency in order to graduate training.
• Hiring is contingent on verification of minimum qualifications.
• This role is not eligible for visa sponsorship.

About the company

Carvana is an equal employment opportunity employer.