Automotive Parts Specialist

The role

Parts Specialists provide customer service by assisting with parts identification, order fulfillment, and product recommendations. You will manage parts inventory and provide service to the internal shop team.

What you will do

• Greet customers in a friendly and professional manner
• Accurately identify and recommend automotive parts based on customer & technician needs
• Source and order complex automotive parts for both customers and our internal shop team
• Process sales transactions, including parts orders and returns
• Maintain a clean, organized parts counter and stock room
• Assist with inventory management and stock replenishment
• Collaborate with the internal shop team and suppliers to ensure timely delivery of parts
• Provide technical support and advice to customers regarding parts compatibility and installation
• Handle customer inquiries and resolve any concerns promptly and professionally

Required qualifications

• Minimum of 6 months of professional automotive parts experience
• Excellent customer service and communication skills
• Knowledge of automotive parts, tools, and systems
• Ability to thrive in a fast-paced, evolving environment while maintaining compliance with safety and OEM standards
• Must be able to read, write, speak and understand English
• Must be at least 18 years of age
• Must have a valid driver's license
• A clean driving record with no more than two moving violations or DUI’s in the last three years
• Work both inside and outside in heat/cold, wet/humid, and dry/arid conditions
• Will be required to use personal protective equipment to prevent exposure to hazardous materials
• Frequent standing and sitting with varying periods of each
• Lift up to 60 pounds frequently

Benefits

• Medical, Dental, and Vision benefits
• 401K with company match
• Student loan payments
• Discounts on vehicles
• Benefits for your pets
• Wellness program
• Access to opportunities to expand your skillset
• Company culture of promotions from within

Before you apply

• Hiring is contingent on passing a complete background check
• This role is not eligible for visa sponsorship

About the company

Carvana sells cars and aims to deliver a no-hassle, better car buying experience. They are bringing their values to new car dealerships to deliver quality, trust, and care.