Data Entry Specialist

The role

You will register customers' vehicles and handle the paperwork that moves vehicle ownership from Carvana to the customer. You will check documents, complete registration processes, and work with state and county licensing offices.

What you will do

• Process, finalize and mail out customer registrations
• Review customer paperwork for accuracy
• Interact with state and county licensing departments, including in-person and online document drop-off and pick-up
• Work with the local DMV, picking up, receiving and filing paperwork
• Update customer records to keep information current
• Interact with team members across various lines of the business
• Assist Specialists and other employees with customer follow-up
• Input, cross-reference and retrieve data from internal and external databases
• Maintain detailed notes within a customer tracking system
• Other duties as assigned

Required qualifications

• 1+ years of work experience in an administrative or data entry capacity
• High School Diploma, GED, or equivalent
• Ability to manage, organize and reconcile multiple sources of information with accuracy
• Ability to handle multiple tasks and priorities effectively
• Professional written and verbal communication skills
• Tech-savviness: able to navigate multiple systems, learn new tools and troubleshoot
• Resiliency: willingness to learn new things and apply that learning
• Able to stay composed and solve problems during escalated situations
• Critical thinker who can make appropriate judgment calls
• Regular, consistent attendance in office
• Ability to obtain a notary commission based on state-specific requirements (as needed)
• Ability to read, write, speak and understand English

Nice to have

• Bachelor's degree
• Internships or volunteer experience
• Certification(s)

Benefits

• Competitive performance-based compensation
• 401(k) with Carvana match
• Overtime opportunities during busy seasons
• Student loan repayment programs
• Employee stock purchase plan discount
• 100% company-paid healthcare premiums
• Dental and vision benefits
• Wellness program for mental, physical and financial health
• Pet care savings program
• 13 days paid time off in the first year, increasing to 20 days after
• 9 company-paid holidays, including your birthday
• Tuition reimbursement and internal growth opportunities

Before you apply

• Visa sponsorship is not offered for this role
• Hiring is contingent on verification of minimum qualifications
• Training period does not allow time off

About the company

Carvana sells and registers vehicles for customers and describes itself as an equal opportunity employer. The team operates in a fast-paced, dynamic environment.