Assistant General Manager

The role

You will lead a vehicle operations team and support the customer experience at an auction site. You will manage people, business development, customer service, and operational processes.

What you will do

• Lead the vehicle operations team and set the cultural tone.
• Recruit, hire, and manage team member performance.
• Resolve employee relations challenges and communicate with the General Manager.
• Lead dealer consignment and commercial account teams to achieve sales volume.
• Monitor local competition and recommend strategies.
• Attend Profit and Loss Statement reviews with the Controller and General Manager.
• Manage sales records, controllable expenses, and cost items.
• Act as the at-auction point person for customer needs and resolve complaints.
• Support operational administration to move vehicles through the process.
• Monitor facility conditions, vehicles, property, and equipment for safety and maintenance.

Required qualifications

• High School or GED
• 5+ years of people management experience
• 7+ years of customer service experience
• Must be 18 years of age
• Valid driver’s license
• Ability to read, write, speak, and understand English
• Light to Medium Physical Work
• Frequent standing, watching, touching, listening, walking, talking
• Potential running, jumping, yelling or other rapid or forceful movement in emergency situations
• Visual acuity including color, depth perception and field of vision

Nice to have

• College education
• Automotive/auction experience
• CRM experience

Benefits

• Competitive Pay
• Quality Benefits
• Relocation Assistance
• Holiday and Paid Time Off
• Education and Equipment Reimbursement Programs
• Matching 401(k)
• Career Path Opportunities

Before you apply

• Relocation required in 6-18 months from starting the position
• Hiring is contingent on passing a complete background check
• This role is not eligible for visa sponsorship

About the company

ADESA, a Carvana owned company, is the nation’s second-largest physical wholesale vehicle auction operating over 50 locations throughout the US.