Carvana

Asset Protection and Safety Lead

West Memphis, AR. Posted 8 days ago

The role

You will supervise Safe and Secure Associates at Headquarter facilities to protect team members and assets. You will execute security programs, manage day-to-day team activities, and lead the Incident Management program.

What you will do

  • Oversee day-to-day activities of assigned team
  • Provide coaching, development, and performance management to team members
  • Maintain staff by recruiting, selecting, orienting, and training employees
  • Implement and lead the Incident Management program at HQ locations
  • Lead processes related to Safe and Secure Technology including badge access and monitoring alerts
  • Ensure the team properly records all incidents and completes after action reviews
  • Implement and conduct risk assessments of HQ facilities
  • Implement and monitor visitor and vendor check-in processes
  • Escalate significant high risk issues to senior-level management
  • Ensure the team has appropriate staffing to meet KPIs and goals

Required qualifications

  • High School Diploma or equivalent
  • 3+ years experience in physical security operations and/or loss prevention
  • 1+ years experience directly supervising/managing a team
  • Demonstrated ability to coach team members for customer service
  • Experience communicating with diverse stakeholders in a rapid growth environment
  • Ability to take initiative in a constantly-changing work environment
  • Excellent verbal and written communication skills
  • Ability to help create, develop and implement process improvement(s)
  • Crisis Management Leadership experience
  • Valid driver’s license and insurable DMV
  • Must be able to read, write, speak and understand English

Nice to have

  • Bachelor’s degree (or higher) ideally in business, criminal justice, crisis management, security operations
  • Experience with project management software
  • Proficiency in Microsoft Excel/Google Sheets

Benefits

  • Medical, Dental, and Vision benefits
  • 401K with company match
  • Student loan payments
  • Discounts on vehicles
  • Benefits for your pets
  • Wellness program

Before you apply

  • Hiring is contingent on passing a complete background check
  • This role is not eligible for visa sponsorship

About the company

Carvana is a company revolutionizing the car buying experience. They have been changing the game since 2013.

Asset Protection and Safety Lead at Carvana | JobZoey