Senior Trainer, Clinical Education

The role

The Senior Trainer, Clinical Education delivers and standardizes onboarding and upskilling for site-level clinical research staff. This role leads onsite and remote training for Clinical Research Coordinators and site staff to ensure compliance and readiness.

What you will do

• Revise, expand, and optimize onboarding materials and workflows.
• Deliver hands-on, in-person onboarding and provide ongoing virtual support.
• Develop, review, and maintain documentation, training templates, and study-specific training.
• Conduct baseline assessments and early issue resolution for new hires.
• Support the creation, review, and refinement of training curricula and educational materials.
• Assess and evaluate clinical competencies during onboarding and throughout training.
• Provide peer-to-peer support to the Trainer, Clinical Education staff members.
• Address complex site-level training challenges by implementing corrective training.
• Serve as a subject-matter escalation point for Trainers and site leadership.
• Conduct regular clinical competency assessments and deliver compliance refreshers.

Required qualifications

• Bachelor's degree in healthcare, life sciences, education, or a related field.
• Competent in performing and training others on phlebotomy and EKG procedures.
• Minimum of 5 years of experience in clinical research, including experience as a Clinical Research Coordinator (CRC) and/or in clinical research training.
• Demonstrated experience leading complex training initiatives or resolving site-level training challenges.
• Minimum of 2 years training delivery experience.
• Strong working knowledge of site-level clinical trial operations.
• Strong facilitation, instructional design, and coaching skills.
• Proficiency with digital tools and platforms (e.g., LMS, Microsoft Teams, clinical systems).
• Excellent communication, organization, and interpersonal skills.
• Demonstrated ability to lead or co-lead cross-functional training initiatives.
• Strong understanding of clinical trial operations and site-based research environments.
• Ability to develop, adapt, and deliver adult education in diverse learning formats.

Nice to have

• working knowledge of Learning Management Systems (LMS) and digital collaboration platforms (e.g., Microsoft Teams)
• Excellent verbal and written communication skills
• Bilingual or multilingual skills
• RN, ACRP, or SOCRA certifications

Benefits

• Paid Time Off (PTO) and Company Paid Holidays
• 100% Employer paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi-weekly HSA employer contribution
• Company paid Short-Term Disability and Long-Term Disability
• 401(k) Retirement Plan, with Company Match

Before you apply

• Care Access is unable to sponsor work visas at this time.

About the company

Care Access brings world-class research and health services directly to communities that often face barriers to care. They are reimagining how clinical research and health services reach the world through partnerships and technology.