WIOA Career Advisor

The role

The WIOA Career Advisor provides career counseling, intensive case management, and follow-up services to participants in the Adult or Dislocated Worker Program. This role involves assessing job seekers' needs and guiding them through employment plans to achieve occupational goals.

What you will do

• Provide information and case management services to community members interested in WIOA services
• Assess job seekers' employment, abilities, and training needs through interviewing, testing, and other methods
• Serve as a liaison between workforce development programs and community partners and resources
• Enter data into Work In Texas and process clients through participant information systems
• Guide job seekers through the preparation of individual employment plans (IEP)
• Stay on top of labor market trends and best practices in career and training paths
• Counsel clients on available job opportunities, training programs, and other services
• Refer individuals to appropriate services, training programs, or job opportunities
• Conduct orientation sessions, workshops, job clubs, and other group presentations
• Maintain accurate individual case files in Work In Texas and meet program benchmarks

Required qualifications

• Bachelor’s degree or higher or an equivalent combination of education and experience
• Strong communication skills and knowledge about community resources
• Strong analytical and problem-solving skills
• Computer literate with MS Word and Excel skills
• Ability to learn specialized databases and software systems
• Ability to work with a culturally diverse customer base and be culturally sensitive
• Ability to serve as a role model and motivate customers
• Ability to meet and exceed set goals and objectives
• Excellent interpersonal, time management, customer service, and organizational skills
• Knowledgeable about the WIOA program and other workforce program requirements
• Ability to thrive in a fast-paced environment and maintain confidentiality
• Valid Driver’s License

Nice to have

• Bilingual or Multilingual
• Strong multitasking abilities and proactive approach to tasks
• Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Before you apply

• Employment is contingent upon successful completion of a background check including criminal, prior employment and education verification

About the company

Career Team, LLC is a private workforce development organization founded in 1996. The organization builds infrastructure for America's workforce through technology and high-touch services.