Director of Workforce Transformation

The role

You will partner with state leaders and local workforce boards to redesign service models. You will act as a technology translator to help customers configure and launch tools. You will turn workforce directives into technical process flows within Career Edge.

What you will do

• Partner with state leaders and local workforce boards to perform process autopsies
• Lead investigative sessions to identify bottlenecks and outdated processes
• Architect a vision for customers to serve their community
• Act as a technology translator between customers and the system
• Help customers configure and launch tools
• Turn workforce directives into clear technical process flows inside Career Edge
• Guide workforce boards to master digital platforms

Required qualifications

• Bachelor's or higher
• Over 5 years of experience in workforce development
• Experience in workforce services at multiple levels
• Experience collaborating with state and local workforce boards
• 5+ years of specific knowledge in WIOA, TANF, SNAP, and other workforce-related contracts/programs
• 5+ years of advanced project management
• Exceptional time-management
• Exceptional organization
• Exceptional verbal and written communication

Nice to have

• Background spans workforce services at multiple levels—ideally across boards, regions, or states

Before you apply

• Employment is contingent upon successful completion of a background check including criminal, prior employment and education verification

About the company

Career Team is a private workforce development organization founded in 1996. They provide software solutions and managed services for workforce boards.