Career Advisor

The role

Career Advisors provide case management, career planning, and eligibility determination for Adult and Dislocated Workers. They guide participants from enrollment through employment and training while ensuring program compliance.

What you will do

• Provide intensive case management services to registered customers.
• Complete intake, eligibility determination, enrollment, and service planning.
• Assess jobseekers' employment and training needs through interviewing and testing.
• Enter data into participant information systems and required databases.
• Guide jobseekers through the preparation of individual employment plans.
• Counsel clients on available job opportunities and training programs.
• Complete Individual Training Account vouchers and other required documents.
• Refer individuals to appropriate services, training programs or job opportunities.
• Conduct orientation sessions, workshops, job clubs and group presentations.
• Maintain accurate individual case files meeting compliance requirements.

Required qualifications

• 2+ years of work experience combining elements of training, counseling, case management or other services
• Demonstrated case management experience
• Ability to read and interpret policies and procedures
• Ability to work in a variety of settings with culturally-diverse customer base
• Demonstrate cultural sensitivity
• Ability to serve as a role model to customers and motivate them towards achieving goals
• Proficiency with Google Workspace (Gmail, Docs, Sheets, Calendar)
• Proficiency with Microsoft Office (Word, Excel, and Outlook)
• Proficiency with web-based case management systems
• Proficiency with project management software (e.g., Monday.com)
• Proficiency with virtual meeting platforms and internet-based applications
• A valid driver’s license

Nice to have

• AA degree or higher
• Experience in recruiting or marketing services
• Experience with and knowledge of WIOA, TANF, or workforce development contracts/programs
• Demonstrated ability to multitask and take initiative

Benefits

• Healthcare
• Dental
• Personal/vacation time

Before you apply

• Employment is contingent upon successful completion of a background check
• Background check includes criminal, prior employment and education verification
• Candidates are strongly encouraged to research WorkSource and WIOA services prior to applying

About the company

Career Team, LLC is a private workforce development organization founded in 1996. It uses technology and high-touch services to drive outcomes for job seekers.