Career Advisor (Case Manager)

The role

The Career Advisor provides intensive case management and career counseling to participants in WIOA Title I programs. This role involves identifying employment goals, overcoming barriers, and ensuring compliance with workforce development policies.

What you will do

• Provide intensive case management services to registered customers
• Conduct intake, eligibility determination, and enrollment
• Perform comprehensive assessments to identify skills, strengths, barriers, and employment goals
• Develop, implement, and update Individual Employment Plans and Objective Assessment Summaries
• Maintain regular contact with participants through in-person, virtual, and telephone appointments
• Provide career planning and job development for participants
• Assist participants with job readiness activities like resume development and interview preparation
• Coordinate referrals to training, work-based learning, and apprenticeships
• Determine eligibility for supportive services and process requests
• Maintain accurate case files in CalJOBS and other data systems

Required qualifications

• High School Diploma or GED
• Minimum of 2 years of experience in case management, workforce development, training, counseling, customer service, or related human services
• Experience interpreting and applying policies and procedures
• Proficiency with Microsoft Office and Google Workspace (Word, Excel, PowerPoint, Outlook)
• Ability to work effectively in a fast-paced, team-oriented environment
• Strong interpersonal, organizational, time-management, and problem-solving skills
• Excellent verbal and written communication skills
• Ability to work with a culturally diverse population with cultural sensitivity and professionalism
• Ability to motivate participants and serve as a positive role model
• Full professional fluency in Spanish, including speaking, reading, and writing

Nice to have

• Post-secondary education
• Experience with WIOA, TANF, or other workforce development programs
• Experience with CalJOBS or similar case management systems
• Experience in recruiting, outreach, or marketing services
• Valid California Driver’s License and reliable transportation

Benefits

• Healthcare
• Dental
• Personal/vacation time

Before you apply

• Employment is contingent upon successful completion of a background check including criminal, prior employment and education verification

About the company

Career Team is a private workforce development organization founded in 1996. It combines innovative technology with expert workforce professionals to address workforce challenges.