Center Manager

The role

The Center Manager oversees operations for an assigned Workforce Solutions Center. This role manages center budgets, supports staff development, maintains program quality, and strengthens community partnerships.

What you will do

• Oversee all employment and training initiatives within the Workforce Solutions Center
• Ensure facilities, staff and clients have access to essential tools, materials, accessibility and safety procedures
• Oversee purchasing processes and track spending related to center operations
• Maintain accurate inventory records and complete assigned reporting tasks
• Identify community partnerships and maintain partner relationships
• Coordinate and provide cross-training opportunities and assess employee performance
• Manage the Center’s budget and propose funding allocations
• Coordinate with Business Services and Marketing & Comm. to host outreach and promotional events
• Create and execute customer satisfaction strategies
• Track service outcomes for clients and staff

Required qualifications

• Bachelor's degree in business, marketing, public relations, community organization or development or equivalent experience
• Minimum of 4 years of supervisory or management experience
• Strong business knowledge of customer service best practices and performance management
• Experience in training and coaching/mentoring
• Top level project management, organizational, personnel, problem solving and data analysis skills
• Ability to interact with employees at all levels
• Excellent interpersonal skills
• Excellent written and oral communications skills
• Proficiency in Microsoft Office
• Valid driver's license
• Adequate vehicle insurance coverage

Nice to have

• Knowledge of the workforce development program operations and development
• Bilingual or Multilingual
• Master’s or MBA Degree
• Experience and knowledge of workforce development contracts/programs
• Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Before you apply

• Employment is contingent upon successful completion of a background check including criminal, prior employment and education verification

About the company

Career Team is a private workforce development organization founded in 1996. It uses technology and high-touch services to drive outcomes for job seekers.