Community Engagement Specialist

The role

The Community Engagement Specialist serves as a company representative in partner and stakeholder discussions. This role leads communication and marketing efforts to promote the regional brand and builds pipelines to increase community engagement with services.

What you will do

• Work collaboratively with the community and partner organizations to meet customer needs
• Represent the company in discussions, planning, and special initiatives
• Facilitate operational and tactical connections with partner organizations
• Lead communication efforts and initiatives via traditional and social marketing channels
• Assist with the coordination of special events at American Job Centers or in the community
• Build and improve existing pipelines for customers to American Job Centers
• Enhance community awareness of and engagement with available services and resources
• Maintain accurate and thorough completion of required documentation and reports
• Engage with employers in key industries to plan and build an access point model
• Follow all protocols set forth by the funder

Required qualifications

• Bachelor’s degree in business, marketing, public relations, or community organization or development
• 3+ years of experience in business, marketing, public relations, education, human and/or workforce development services
• Knowledgeable about the WIOA program and other workforce program requirements
• Ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient
• Ability to maintain a high level of confidentiality
• Ability to work in a variety of settings with a culturally diverse customer base
• Ability to be culturally sensitive
• Sharp attention to detail
• Strong organizational, analytical, research, and critical thinking skills
• Computer literate with proficiency in Microsoft Office (Word, Excel), PowerPoint, Canva, Google, and case management or customer relations software
• Exceptional time management skills
• Excellent verbal and written communication skills

Nice to have

• Master’s or MBA degree
• Knowledgeable about the local region and relevant partners
• Astounding ability to multitask and be proactive

Benefits

• healthcare
• dental
• personal/vacation time

Before you apply

• Employment is contingent upon successful completion of a background check including criminal, prior employment and education verification

About the company

Founded in 1996, Career Team, LLC is a private workforce development organization. The organization builds infrastructure powering America's workforce through technology and high-touch services.